As the saying goes, “Data is the new oil.” Success lies in identifying and capitalizing on trends by analyzing vast amounts of data for any business today. Zone24x7, through its bespoke world-class Data Science, Artificial Intelligence (AI), and Machine Learning (ML) capabilities, empowers organizations from various industries to store, organize, and analyze their data effectively. In doing so, its client organizations have unlocked greater growth through higher efficiencies and productivity. With a strong learning culture for R&D, Zone24x7 is actively researching and incorporating new AI and Data Science breakthroughs to deliver greater value.
Zone24x7’s expertise in Data Science, AI, and ML
In this fast-growing arena, Zone24x7 differentiates itself with industry-leading talent experienced in developing various solutions. These complex systems range from cloud data platforms to computer-vision products, Natural Language Processing (NLP) solutions, Machine Learning Operations (MLOps), Data Science consulting, and more. These are all developed in-house to provide clients with a bespoke experience, “where we can customize them to meet their specific requirements,” shares the Head of Software Engineering at Zone24x7, Dhaminda Siriwardena.
The common thread between all of Zone24x7’s solutions is they’ve allowed businesses across several industry verticals to boost efficiency by uncovering previously unseen trends. Dhaminda elaborates with an example of a network provider supplying WiFi pods, sharing, “They wanted to understand more about their customer usage habits and the number of new users on the service. They used a series of tools provided by us to collect and analyze this data, which they utilized to adjust their marketing strategy.” Likewise, Zone24x7 has tackled a variety of other scenarios in this domain.
Some other case studies of the company’s Data Science, AI, and ML capabilities include – calculating the number of occupants in a building using a video feed and offering product recommendations based on consumer purchasing patterns. Citing these examples, Dhaminda expressed confidence in Zone24x7’s ability to deliver solutions that meet any requirement. ‘We are even developing an in-house solution to help streamline our internal application process for hiring new talent,’ he added, noting that the shift would accelerate and enhance the process for all involved.
The importance of data-driven decision-making for businesses
In today’s highly competitive environment, data-driven decision-making is essential for any business to succeed. Firstly, it enables businesses to gain insights into customer preferences, behavior, and needs. Thus, allowing them to personalize their products and services, improve customer satisfaction, and increase customer loyalty and retention. Additionally, it helps businesses optimize their operations by identifying inefficiencies and areas for improvement, streamlining processes, and reducing costs. This leads to improved productivity, higher profitability, and a more competitive position in the market.
Secondly, data-driven decision-making helps businesses stay ahead of the curve by continuously analyzing and interpreting data to identify emerging trends and opportunities. Companies can adapt to changing market conditions and remain competitive by making informed decisions. Ultimately, data-driven decision-making is critical for businesses to understand their customers, optimize operations, and stay ahead of the competition in today’s rapidly changing business landscape.
How Zone24x7’s culture of learning allows it to stay ahead
Zone24x7 developed these capabilities by emphasizing learning, which is instilled in the company’s culture. “Innovation is in our DNA,” expressed Data Science & AI Architect at Zone24x7, Nisal Mihiranga, highlighting that all of the company’s associates practice this ethos. This ethos is exemplified by enabling all associates to be equipped with the latest qualifications, knowledge-sharing sessions between different teams, and a robust mentoring program.
“The program goes beyond sharing technical skills,” Nisal shared. “Mentors and mentees meet regularly to discuss their experience working at Zone24x7 and how well they adjust to the company’s mindset.” Paired with the company’s open-door policy, it allows anyone to tap into the industry experience of its technical teams and senior management. These policies have collectively allowed Zone24x7 to stay ahead of the curve and overcome hurdles other software companies face in this domain.
Secure solutions with high-quality data that deliver effective outcomes
For any solution dependent on analytics, its effectiveness predominantly depends on the quality of the data it utilizes. To that end, the accuracy and security of this data are paramount. “Security is a crucial element for the success of any Data Science project, which is why we always follow the best industry practices to ensure safety and security,” Nisal said, adding Zone24x7 follows GDPR requirements and is an ISO/IEC 27001 certified organization. Similarly, for the company’s offerings reliant on high-quality paradigms such as MLOps, its teams follow industry best practices and practice close monitoring – ready to intervene should any inconsistencies arise.
Seizing upon new opportunities to build innovative systems
The recent disruptions caused by generative AI models have left a lasting impact on the world. Particularly for developers, it has opened up new opportunities. Nisal shared that Zone24x7 is exploring using such models by incorporating them into the company’s workflow to capitalize on their benefits. “This is a big moment for the industry. We see an opportunity to enhance existing and newer solutions we’re building,” he said. Further, Zone24x7’s in-house teams are already engaged in several research projects with Natural Language models and Computer Vision alongside generative AI models. “We are confident our explorations in learning how to utilize this technology in our home-grown solutions effectively will yield great results,” Nisal shared.
Continuing to empower companies to unlock their data
Data Science, AI, and Machine Learning are becoming increasingly crucial for businesses of all sizes and industries. By leveraging these technologies, companies can gain valuable insights into customer behavior and preferences, optimize their operations, and drive growth and profitability. As the volume of data continues to grow, businesses that fail to embrace these technologies risk falling behind their competitors. Hence, the importance of such technologies cannot be overstated.
Zone24x7 has established a strong track record of helping companies from various industries to store, organize, and analyze their data effectively through its world-class expertise in Data Science, AI, and Machine Learning. With a culture of learning and innovation, Zone24x7 stays ahead of the curve to overcome hurdles other software companies face in this domain. The company’s continuous focus on incorporating breakthroughs in AI and Data Science ensures that it continues to provide cutting-edge solutions that unlock greater growth through higher efficiencies and productivity for its clients.
For more information on Zone24x7’s Data Science, AI, and Machine Learning solutions, by clicking here.